StratusDial was founded in 2011 due to the lack of high quality business VoIP systems available on the market. We saw an opportunity to provide this service and we have built a highly customer focused business always working to ensure our customers needs are met beyond their expectations.
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Bill McClain’s entrepreneurial journey is a testament to resilience, vision, and firm commitment to excellence. What began as a career setback became the catalyst for creating two successful companies that have transformed the technology services landscape.
After working for a Fortune 50 company and experiencing diverse business environments—from large corporate structures to technology support roles—McClain encountered a pivotal moment when promised business ownership was unexpectedly rescinded. Challenged with the provocative suggestion to “do it yourself,” he did exactly that, founding Networking Solutions, Inc. just four months later.
In 1999, McClain took a significant step by buying out his business partner, solidifying his singular vision for the company. By 2011, he expanded his entrepreneurial portfolio by establishing StratusDial, a complementary venture focusing on phone systems and cloud communications. Most recently in 2023, he added UponAi to his business family, strategically positioning the company in the emerging artificial intelligence landscape.
McClain’s leadership philosophy is deeply rooted in fundamental human values: treating people with respect, prioritizing family, and maintaining integrity. “Always take the high road,” he believes, even when it might not seem immediately advantageous. His approach emphasizes collaborative leadership, encouraging team input and creating a culture that values personal lives as much as professional achievements.
While acknowledging the importance of formal education, McClain is a strong proponent of experiential learning. His career trajectory demonstrates that true leadership is forged through lived experiences, challenges overcome, and a genuine commitment to continuous growth.
Beyond business, McClain’s greatest passion is family—both his immediate family and his “work family.” He consistently encourages employees to prioritize personal moments and support one another, embodying a leadership style that recognizes the human element at the core of professional success.
From a promising corporate career to founding multiple innovative technology companies, Bill McClain’s journey illustrates how vision, integrity, and resilience can transform unexpected challenges into extraordinary opportunities.
With over 20 years of experience in the small and medium-sized business (SMB) market, Eric Hunter, CTO of Networking Solutions, brings a wealth of expertise and dedication to our technology initiatives. He specializes in designing, configuring, and installing comprehensive solutions tailored to client needs, including VOIP phone systems, firewall, and network design. Recognizing that technology is constantly evolving, Eric believes in cutting through the noise of the latest trends to provide clients with efficient, cost-effective solutions. His commitment to helping clients thrive in today’s digital landscape defines his approach and aligns with Networking Solutions’ mission to deliver excellence in every project.
Ken Shaw, a Richmond, VA native, brings a robust background in network infrastructure and IT project management to our team. After a decade in industrial sales, Ken transitioned into Information Technology, where he developed expertise in data centers, wiring, server and PC management, as well as routers and switches. His technical skills extend to administrating Office 365, managing local and cloud-based backups, and supporting macOS and Apple hardware. Additionally, Ken oversees cloud-based VoIP systems and security applications, including multi-factor authentication, virus protection, and mail filtering. An avid music lover, sailor, windsurfer, and mountain biker, Ken combines his passion for precision with a strong track record in successful project execution.
Willie Earl, a Computer Science graduate with a concentration in Cybersecurity from ECPI, has been with Networking Solutions for over four years, bringing a unique blend of technical expertise and management skills to our team. Known for his strong troubleshooting abilities, attentive listening, and excellent memory, Willie oversees CMA techs and assists with Networking Solutions support tickets. A former pastry chef, he combines creativity with a methodical approach, ensuring efficient and effective solutions for our clients.
With over eight years of IT experience, including five years with Carter Myers and three years with Networking Solutions, Matt Miller specializes in dealership tools, PCs, and telecommunication systems. Skilled in managing Active Directory, he handles user setup, server shares, and installs PCs, wireless bridges, access points, and cabling. His expertise extends to audio-video connections, onsite tech support, and integrating third-party software. Outside of work, Matt is passionate about solar setups, repurposing electric car batteries for home storage, and building electric transportation like e-bikes, scooters, and go-karts.
Christopher White holds a degree in Information Technology and brings valuable expertise in networking, technical support, and cloud system management. Known for his strong troubleshooting skills, Chris excels in resolving a wide array of IT issues and is dedicated to data protection, using his experience to safeguard personal data for users. In his role, he manages daily IT operations and oversees phone systems for seven automotive dealerships. Outside of work, Christopher enjoys fishing in the Outer Banks, analyzing weather patterns, and cheering on the Buffalo Bills and Sabres.
Wyatt Fulton is a dedicated Vulnerability and Threat Management Specialist at Networking Solutions, bringing a diverse background in IT and cybersecurity. He began his career in the manufacturing of computer chips, which fueled his passion for technology and led him to earn a degree in Cybersecurity. After founding his own company focused on setting up networks for homes and small businesses, Wyatt joined Networking Solutions, where he identifies and mitigates network vulnerabilities, assists with helpdesk support, and ensures compliance with regulations across all locations. Passionate about digital forensics, he actively explores media footprints and remains committed to advancing security measures to protect clients’ networks.
Leah is the Executive Operations Manager, a versatile leader who plays a key role in supporting executives and ensuring smooth operations across the company. Her responsibilities span project and operations management, account audits, human resources, and driving operational improvements. With a background in education, counseling, and leadership, Leah excels at managing teams in fast-paced environments, keeping everyone aligned and meeting deadlines through her strong organizational, planning, and relationship-building skills. Guided by her motto, “Treat others as you wish to be treated,” Leah brings kindness, care, and a commitment to quality in all that she does.
Julia recently joined our team as the Marketing and Sales Director, bringing fresh ideas and enthusiasm to our marketing efforts. With a degree in Communication and a background in Public Relations, she is eager to make an impact. Outside of work, Julia enjoys spending time with family and friends and staying up to date with the latest marketing trends through podcasts and webinars.
Troy Hodge brings a robust background in cybersecurity, IT infrastructure, and cloud computing to our team, with expertise in SOC analysis, network security, and endpoint management. Skilled in AI-driven threat detection and incident response, Troy has contributed to SOC operations by streamlining processes and strengthening endpoint security. His role includes managing hardware, software, secure remote connections, and collaborating with SysAdmin teams to maintain seamless network operations and optimize IT infrastructure. An automation enthusiast, Troy enjoys working with Python and PowerShell to enhance efficiency. Outside of work, he spends time gaming, golfing, snowboarding, and hiking with his family.
Jamie Weir is an experienced IT professional with a diverse background spanning telecommunication, internet security, and IT consulting. He began his career as a DSL Install, held various technical roles, and served as a VPN Product & Support Manager for a tech company. His consulting expertise includes supporting and advising businesses across multiple industries on their IT needs. Jamie plays a key role in managing support, optimizing systems, and enhancing automotive dealership technology capabilities, drawing on over 20 years of industry experience. Driven by a passion for learning, he thrives in dynamic environments that offer new challenges and growth opportunities.
At StratusDial, we totally get it. You have lots to do and your business needs you to be able to communicate effectively at all times. However, using multiple resources in order to do this is not just costly but counterproductive, especially when things keep going wrong. Plus it gives you or your team a lot more work to do having to keep on top of multiple platforms.
This is precisely why we have created a platform that delivers the latest and most up to date business communication services all in one handy convenient package. And as our focus is on providing excellent service and support, you truly can relax knowing StratusDial has you covered.
Our primary service is our business phone system. This state of the art system brings you the latest unified communication tools, including features such as web meetings, virtual e-fax, video meetings, managed networking, call center tools, SIP Trunking and lots more. We also offer professional voice recordings for an awesome first impression for your customers.
We have literally thought of everything to ensure when you buy with StratusDial you can focus on what you do best knowing we have your entire business communication systems sorted!
Bill is a very thorough, knowledgeable, friendly and professional service provider. I have worked with Bill and Networking Solutions/StratusDial for over a decade, with three different nonprofits. Bill and his team have always found the best solutions that fit with our nonprofit budgets. They present the highly technical solutions in layman's terms, and become a true partner of your organization. I highly recommend Bill and his team for all IT managed service needs!
My firm has worked with Bill for 14+ years and has always received excellent service. The products and services provided by Bill McClain have always been top quality, and on the rare occasion that something did not work properly he has corrected the problem with fast and professional support. He has been our Internet Service Provider for 9+ years and during that time we have had over 99% uptime on our internet and e-mail. If you need excellent service from an IT professional who can also speak the language of the average user, I highly recommend giving Bill McClain a call.
Bill’s dynamic personality combined with his extensive knowledge makes him a pleasure to partner with. His knowledge of automotive operations is impressive and makes him extremely valuable to our organization. Although Bill is “just” a vendor partner, he goes above & beyond to support all of our team members with encouragement, fellowship and knowledge.
I have known Bill for 5+ years, since he became a SkySwitch partner in 2015. Since then, I have come to consider him a friend as well as someone that I can count on for a constructive opinion regarding all things IT, and business phone systems in particular. Bill is always striving for perfection and his high standards and constant efforts to improve are readily reflected in the outstanding level of service that he provides to his customers. If you are reading this as a prelude to working with Bill, rest assured that you will be in good hands.
“A big thank you goes out to Bill McClain and his company Networking Solutions for their partnership with CMA. They are our IT partner as well as great customers and supporters of our dealerships! IT partners are always taking the brunt of it when things aren’t working and rarely get a “win”. When things are going well in the IT world, we just go about business as usual. But when phones aren’t working or networks are down, things get tough quickly when we can’t take care of our customers. So today, I want Bill and his team to know how much we appreciate their partnership and that we all win together when systems are up and running in our dealerships!”
“Top notch customer service, professional delivery, and beyond knowledgeable! Highly recommend for all your telecommunication needs.”
“StratusDial was able to connect our offices in FL and CA with the click of a button. Our business was not interrupted at all during the COVID 19 outbreak because our staff can bring their phones from home to office as often as needed. Great customer service. Highly recommend.”
“We have been using StratusDial for years. Very happy with the customer service, flexibility and the knowledgeable staff. High recommend.”
