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Frequently Asked Questions

StratusDial is a leader in providing VoIP (Voice over Internet Protocol) business solutions to companies in Central Virginia. We are a voice and data networking solutions provider and trusted adviser to our clients. Our comprehensive approach focuses on examining and evaluating various technologies for our client so that we can improve business communications, connectivity, and data protection through effective design, integration, and support of networked devices.

Yes, you can keep your existing phone numbers or a range of numbers.

If you choose a Hosted PBX, you won’t have to buy a system. StratusDial will provide the equipment (including redundant PBX’s and Internet access) at your location. Alternatively, we can work with your existing in-house VoIP system and provide SIP trunks. You can also use your own PBX, either analog or digital, but will be limited to the features you currently get.

StratusDial will help you decide. We focus on advising our clients, and we won’t try to sell you something you don’t need. In general, VoIP is particularly valuable to small and medium companies that do not have tens or hundreds of thousands of dollars to invest in receptionists, telecommunication systems, and trained telephony staff. Companies that are looking for predictable telecom costs also benefit.

Typically, our clients save between 30-50% compared to the traditional phone company. The amount you save depends on your usage and requirements.

StratusDial solutions use HD voice phones, and then give you superb sound quality. Our platform is built on Broadsoft’s softswitch, the most reliable softswitch technology in the world, guaranteeing clear calls and connectivity.

Yes. StratusDial’s system is designed to be customer-managed via a web portal and is very easy to learn.

Customer phone support is available 24 hours a day, 365 days a year. You can also log to the client portal on our website to submit a trouble ticket.

StratusDial has engineered our Hosted PBX solution with multi-carrier, multi-location, real-time support for business continuity.

If your office is already cabled for high-speed Internet access, you’re all set. StratusDial offers several options to access our system through your existing data network.

We’re Ready to Setup VoIP Services Today!